Will installing gutter guards under shingles void your shingle warranty?

gutter helmet screwed to shingles

If we’ve heard this once, we’ve heard it a million times. This has become an urban legend — spread by gutter guard makers over the years — in an attempt to sway consumer sentiment their way. Installing gutter guards under shingles WILL void your shingle warranty!

True or False?

After all, if a contractor is selling a gutter guard that cannot install under the shingles, then their best tactic is to scare homeowners by telling them that installing gutter guards under their shingles will void their shingle warranty!

We’ve never seen it. A voided warranty, that is. And logically, it doesn’t make sense. 

One of the key components of any roofing system is sticking metal under the shingles. Be it drip edging or rake edging or step flashing. Each of these components is designed to install under shingles. Each is designed to do one thing: prevent water from leaking into your house.

Does it make any sense that sliding the edge of a gutter panel under a shingle is going to magically void your shingle warranty?

In short, the answer is NO!

But there is an exception to this rule. Maybe more than one, but I’m going to focus on the topic of gutter guards by asking the following question:

What’s wrong with this picture?

Look closely. 

Gutter Helmet gutter guard improperly installed on top of roof shingles

Odds are you probably don’t know, and that’s okay.

This is why you want Gutter Guards Direct on your side…

We received an inquiry from a homeowner in Kettering, Ohio, who was having an issue with her gutter guards. The wind blew off some of the gutter guards around her house, and she needed them fixed.

But here’s the kicker…

The gutter guards were improperly installed. By the roofer. Not by the company that originally installed the gutter guards. By. The. Roofer. 

When the roofer replaced the shingles, they had to remove and reinstall the gutter guards. Unfortunately, they didn’t know what they were doing, and they ruined the gutter guards. 

What are the 2 issues in the photo above?

First, the panels are sitting on top of the shingles rather than underneath them. Note how the leaves have wedged themselves under the panels. Second, screws were mechanically fastened through the gutter guard panels and roof shingles, into the wood decking, creating potential water leaks into the home.

If you’ve been told that sliding gutter guards under roof shingles will void your shingle warranty, it’s untrue. It’s a marketing ploy — plain and simple.

However, attaching gutter guard panels through the roof shingles with long screws will void your shingle warranty! 

It’s ironic that the roofer voided the warranty of the shingles he installed on this home. 

Or, we should say, it could void the warranty. You never know. Whether you’re a homeowner, roofer or gutter guard installer, if you ever see a scenario like this, it’s important to fix the problem sooner rather than later.

Needless to say, this is wrong and should never occur, but it will. Again and again.

gutter guards wind damage blown off and dangling from the gutters
The gutter guards blew off from high winds or were left dangling from the gutters

The good news is that we were able to unearth this gutter guard sin, document and photograph the evidence, and assist the homeowner with an insurance claim. 

The insurance carrier granted the homeowner’s claim. She will be getting all new gutter guards thanks to her realization that she had a problem. 

We added value to the process by taking the time to investigate the root cause of the issue. We walked her through the claim’s process and recommended a solution that will improve her home’s value and fix the problem.

The claim value?
$15,000 (yes, it’s a big house with lots of gutter)

Her cost?
An insurance deductible

Satisfaction of us helping another client in need?

Request a FREE Consultation!

gutter guards dented by fallen limbs due to high winds and storm damage
Improperly installed & damaged by careless roofers or a fallen limb, the gutter guard was damaged beyond repair and no longer performs its intended purpose

If you’re asking why this happens. It just does. I’ve come to the conclusion that many contractors are professionally lazy or uneducated or uninformed. Perhaps all 3. 

I’m not being mean or disrespectful. It’s just the way it is. We see it everyday. 

Roughly 50% of our business stems from gutters that are undersized, installed improperly, and from ineffective gutter guards.

Why does this carelessness and sloppiness occur? 

Lack of interest. Lack of knowledge. Lack of experience. Lack of care. 

Perhaps greed and the desire to make a quick buck without looking out for the homeowner’s best interests is the real driver behind this indifference. 

Successfully understanding the environment in which your home sits can be the difference between finding a great solution and a substandard solution. 

The cost difference between finding the correct solution and the wrong solution could be thousands of dollars, if not tens of thousands of dollars. Not just in product costs, but costs to your home and property if you don’t locate and employ the best solution.

What’s the value of your time to deal with the issues and any headaches that stem from these problems?

If your gutters are undersized, that’s a problem. If your gutters are clogged, that’s a problem. If water cascades over your gutters and rots the fascia boards and soffit wood, that’s a problem. If water is running down your foundation wall, that’s a problem. If water is splashing to the ground and ruining your plants and landscaping, that’s a problem. If your siding or brick is discolored, that’s a problem. If your basement floods, that’s a problem.

You get my point. 

All of these problems stem from the same issue, and finding the correct solution to fix this issue can often be a problem in itself. That’s why it is so important to find a contractor who has the experience to help you successfully identify the issues and solve the problems so they won’t happen again.

gutter Helmet installed on top of roof shingles with leaf stems lodged between the shingles and gutter guards

This real life scenario is a great example of why hiring a contractor with verifiable knowledge and expertise is so important. With 23-years of experience, we have seen nearly every scenario there is with gutters, gutter guards, roofs and water issues. 

Not to toot our own horn; we get it because we have seen it. We have experienced it. And we have fixed it. Time and time again!

Whether from neglect, storm damage or general wear and tear, working with a partner who has the expertise, knowledge and solutions to help fix these problems is critical. 

Call us at 1-800-750-2131 or click here to get a free consultation if you have a gutter or water problem you want to fix.

Now that you’ve learned how we helped this customer with her gutter and water problems, what problems are you having with your gutters that you would like fixed? Leave your comments below and we’ll reply.

Leaky basement? 8 reasons why your gutters are the likely culprit!

leaky basement water pooling at foundation wall

When water rolls off a roof by the buckets-full and cascades over the top of your gutters, down the exterior walls, to the ground below, you know you have a problem. As water seeps into the ground, down the foundation wall, into your basement, you need to take care of this problem. When you have a leaky basement, it’s time to act — STAT!

Who do you call when you have water in your basement?

You could call a basement waterproofing company. They’ll be glad to jackhammer your basement floors, install an elaborate drainage system, and waterproof your basement walls in an effort to keep water out. However, if the cause of the water problem isn’t addressed, it may result in you flushing thousands of dollars down the drain when fixing the problem could be much easier and less expensive.

Start off by doing a little troubleshooting yourself. Trace the water from the roof to where it lands on the ground to determine where the problem lies. Sorry to all the basement waterproofing companies out there, but the leading reasons why basements leak is because water isn’t draining away from a house properly. 

What are common causes of a leaky basement?

  1. Clogged gutters
  2. Leaky gutters
  3. Improperly installed gutters
  4. Gutters that are too small
  5. Damaged gutters
  6. Clogged downspouts
  7. Clogged/broken underground drain pipes
  8. Downspouts that terminate too close to the foundation
  9. Yard and landscaping that slopes towards the house
  10. Building your house on ground with a high water table

If you were to walk outside with an umbrella while it’s raining, odds are you’d quickly see where your problems are coming from — your gutters!

Water moves down the slope of your roof towards the gutters. Water meets in valleys, between two roof surfaces, where it races down the metal or shingle channel (v groove) towards the gutters. If you own a multi-level house, you may have gutters on upper levels that drop water onto lower sections of roof before it drains into first level gutters. In any of these situations, water is moving across the roof surface into a gutter or a series of gutters.

The harder it rains, the more water volume your gutters have to handle. There’s a point at which your gutters could become overwhelmed and fail. 

How many gallons of water pour off your house when it rains?

According to the U.S. Geological Survey’s website, a typical 1,800 square foot roof area sheds over 1,100 gallons of water for every 1-inch of rainfall. That is enough water to fill 28 40-gallon bathtubs! (Calculate your home’s water runoff)

If you live in a Cape Cod or ranch style home, you may have gutters on one level. Your gutters are either located on the front and back of your home or on all four sides. You may have a valley or two where water collects in a channel and drains into the gutter below. If you live in a larger home, you likely have gutters located on 2 or 3 levels. In this case, some of the water likely transfers from the highest gutters into the lowest level gutters by way of draining onto the roof surface.

The volume of water flowing off a multi-level house surpasses water volumes on simpler, ranch and Cape Cod style homes. 

Anecdotal observations indicate that home builders are not good at designing homes for effective water management. They build homes for looks and curb appeal. 

When’s the last time the first thing you looked at in a home was its gutter system?

Likely NEVER!

Kitchens. Yes. Bathrooms. Yes. Bedrooms. Yes. Gutters. Never!

It would be nice to believe that architects do a better job at creating and specifying effective guttering and drainage systems. Even if they do, it wouldn’t be surprising if home builders and homeowners cut corners when it’s time to pay for and install new gutters.

If a builder can squeeze a few hundred dollars more profit out of a new build or a remodel, he will. If his gutter installer only has a 5” gutter machine instead of a 6” gutter machine, oh well. That’s good enough. The homeowner will never know. This likely happens more often on spec homes than custom-built homes.

Whether you want to stop water from seeping through basement walls or floors, let’s discuss why you have a leaky basement and what exactly you can do to repair basement leaks.

wire mesh downspout stopper that is clogged with leaves
Wire mesh downspout stopper clogged with leaves
  1. Clogged Gutters — Gutters clog due to leaves, sticks, twigs, shingle granules and foreign objects tossed up there by your kids. Baseballs, lacrosse and tennis balls, frisbees. You name it, if you have kids, one of more of these items has likely been lost inside your gutters. Even if you don’t have any number of balls or frisbees stuck in your gutters, odds are you have leaves and other debris. Leaves and debris will work its way towards the downspout mouth opening and clog it. Once the downspout opening is clogged, water will build up inside the gutter until the gutter is unclogged by you or me.

    A pro tip: if you have installed or have contemplated installing the expanded metal cone filters at the top of your downspouts, don’t. Remove them if you already installed them. Leaves will wrap around the metal cone and render the downspout useless. Water could fill the entire gutter due to this problem, causing your gutters to overflow every time it rains. 
  2. Leaky Gutters — Gutters leak for a number of reasons. Metal deterioration and rust used to be common with galvanized metal gutters. It is less prevalent today due to most homes having aluminum gutters. Aluminum gutters are less susceptible to deterioration. Most leaks are caused by caulk that has failed at the joints and end caps. Caulk can breakdown due to UV rays that are constantly shining down upon the gutters. When caulk deteriorates, cracks and peels, water will seep though the seams in the metal, causing leaks.

    In some cases, it’s a constant drip while other cases it can be a solid stream of water. Dripping water will saturate the ground below. If it’s in the grass, flowers or mulch bed, it’ll seep into the ground and can keep your foundation wet for extended periods of time.
  3. Improperly installed gutters — Believe it or not, this problem is way more common than you would think. Here’s why. Very few gutter installers use levels to verify the pitch of gutters. As a result, they are constantly guessing how to pitch the gutters. There are many ways they do this, but they’re banking on luck each time. Whether by sight or by water test, the sheer lack of willingness to use the proper tool — a level — to do the job correctly often results in gutters that hold water.

    When gutters hold water, every time it rains, water rises higher and higher. Using U.S. Geological Survey’s water volume calculator, when a typical home has over 1,000 gallons of water flowing off the roof into the gutters, it doesn’t take much extra water for the gutters to overflow. We can’t tell you how often we see gutters that are holding water nearly to the brim. It’s no wonder that every time it rains, water pours over the gutters.
  4. Gutters that are too small — Nothing is more disappointing than arriving at a newer home to find that the gutters are too small. It’s less of a bummer on to see them on older homes because 5” gutters were the norm for decades. Visiting newer, large homes with 5” gutters is a shame. Some of these homes don’t have a chance of moving water off the roofs and away from the foundations, especially when much of the rainwater flows onto the roof rather than from gutter to downspout to gutter.

    We have encountered situations (see photo) where 1/2 of the entire front roof is being channeled into a single 14” gutter. It’s shocking the extent to which home designers and builders fail to make provisions for proper water management. Homeowners are the ultimate victims because the last thing they are looking at is their gutters. It’s not until after they move in that they realize they have a real problem on their hands.
  5. Damaged gutters — Damaged gutters are relatively easy to replace. If a gutter has been hit by a tree branch, it can cause water to collect in it or spill over where the damage occurred.

    Whether tree, wind or hail damage, if the damage to your gutters and/or gutter guards is extensive, it’s worth filing a claim to have them looked at and replaced. Insurance would rather help you fix/replace your gutters than allow water to further damage your exterior, interior and foundation walls. We can help with these claims.
  6. Clogged downspouts — Clogged downspouts happens less frequently than clogged gutters. Since it’s pretty much a straight vertical drop, leaves and debris are less likely to lodge inside downspouts. However, this isn’t always the case. If sticks, twigs or larger objects, like a tennis ball, get into your downspouts, water flow will be greatly reduced, if not stopped altogether. Clogs commonly occur in the elbows — the curved parts of the downspout at the top — and sometimes at ground level where the spouts transition to underground PVC drainage.

    We have seen situations where both these areas are packed with debris, preventing water from moving through the downspouts. If this happens, it’s likely that you will see water spewing from the seams in the spouts as well as collecting inside and spilling over the gutters. Water will puddle around the base of the gutters and downspouts, seeping into the ground below. If left clogged during the cold, winter months, the vertical seams that run down the back of the downspouts will often split, requiring you to replace them. 
  7. Clogged or broken underground drain pipes — Underground drain pipes can be one of the most effective ways to get water away from your house. If you have trees planted in your yard and the root systems are somewhat shallow, these roots will often find and can easily penetrate through seams in the pipes. Roots, concrete sidewalks and asphalt paths can also collapse pipes, so it’s important to make sure that water can pass through the pipes. In cases where the pipes have collapsed or have become clogged by tree roots and dirt, water will back up into the downspouts and leak through any seams.

    Since the transition from the downspout to the underground drain takes place at ground level, right next to the foundation wall, if left unchecked, thousands of gallons of water a year can pool around and seep into the ground, causing a leaky basement.
  8. Downspouts that terminate too close to the house — This is an easy problem to fix and one that shouldn’t be ignored. An elbow at the bottom of a downspout — looks like a 90 degree turn — only extends about 9” inches further away from the house than the downspout. If you don’t add another section of downspout, a plastic or concrete block onto which water can drain away from your house, or a plastic flex-pipe or PVC drain — above or underground — water will simply spill out onto the ground next to the foundation, causing erosion, water damage and possibly a leaky basement.

    Literally hundreds of gallons per rainfall or tens of thousands of gallons a year can collect and seep into the ground at the base of each downspout if it’s too close to your house. The best bet is to make sure the downspouts extend at least 4-5 feet away from the foundation wall and the water is moving away from the house on a downward slope. Failure to take these steps will likely result in foundation damage and a leaky basement.
  9. Ground slopes towards the house — This is a no-no. The last thing you want is for the ground to be sloping towards your house. This means that every time the ground gets wet, water will flow towards your foundation wall. While it’s easy to build up the area around your house, it may also be a good time to dig a little deeper to make provisions to waterproof the area below ground, around your foundation walls.

    While this falls outside our area of expertise, an experienced landscaper, landscape architect, or structural engineer can steer you in the right direction. There are lots of places to look online, like YouTube, or simply search for answers on google.com.

    The bottom line is that if the ground around the perimeter of your home slopes towards the foundation walls, you’re going to have to fix this issue in order to drive water away from your home and avoid a leaky basement. If you have downspouts that terminate close to the house, follow step #8 to take care of the problem.
  10. Building a house in an area with a high water table — Again, this is outside the scope of our everyday work, but if you own a house that is prone to flooding or has a high water table, you’re likely already familiar with the problem and remedies.

    If you’re in the market to buy or build a house, you should be able to view public records to investigate whether the area has been subject to flooding. We walk through yards that are like walking in marshland. The grass is beyond wet. The earth is saturated and soggy. It’s no wonder they have leaky basements, too!

Gutter issues cause leaky basements 80% of the time

Eight out of 10 common reasons why you have a leaky basement are as a direct result of gutters and downspouts failing. If you take care of these issues by keeping your gutters clean, making sure they are sized, installed and pitched correctly, you will likely fix your leaky basement without ever contacting or contracting with a basement waterproofing specialist.

Even if you ultimately hire a waterproofing company, they’ll likely tell you that you also need to keep your gutters and downspouts clean. After all, what good is waterproofing your leaky basement when the real cause of the problem hasn’t been addressed and fixed?

If you have a leaky basement and any of the issues related to your gutters and drainage systems exist, give us a call for a free, no obligation estimate. We’ll help you assess what is going on at your house, make recommendations, and offer you solutions to help you fix the problem right the first time.


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Gutter Cleaning: 7 Steps for keeping your gutters clean

gutter clogged with leaves and twigs prior to gutter cleaning

No matter the time of year, if you haven’t climbed a ladder to peek inside your gutters recently, odds are your gutters are due for a cleaning. While gutter cleaning is likely low on your list of enjoyable weekend activities, this article highlights several reasons why this unpopular seasonal chore is vital for the well-being of a healthy home.

Gutters are the primary mechanism for moving water off a roof and away from a home’s foundation. This may not seem like a big deal, but one inch of rain washing off the roof of a typical 2,000 square foot home can account for as much as 1,200 gallons of water. Based on the average rainfall for the Midwest, that adds up to nearly 32,000 gallons of water per year – enough water to fill 2 average sized swimming pools!

Gutter holding leaves, debris and water prior to gutter cleaning and installing gutter guards
Gutter holding leaves, debris and water prior to gutter cleaning and installing gutter guards

Clogged gutters are the leading cause of water in basements 

The #1 cause of flooded basements and foundation damage is clogged gutters. When gutters clog, water is unable to flow freely, which results in the gutters filling with water and cascading over the front and back edges of the gutter. Overflowing water will stream down a home’s exterior walls and seep into the ground below. If your home has a basement or crawl space, the water will find naturally occurring cracks in the foundation and enter the structure. 

If you have window wells, water can accumulate in the wells and seep through the window openings or broken seals around the window frames. As the ground becomes saturated, excess water will pool around the foundation until the ground can absorb it. The presence of excessive moisture around a foundation can lead to mold and mildew problems, which is costly to remediate, potentially hazardous to your home and health, and can adversely affect your home’s resale value.

Excess water leads to wood rot, termite damage, and mosquito infestations

If left unchecked, clogged gutters can cause wood rot on your home’s fascia boards, soffits and eaves. When this occurs, gutters must be removed from your home so the damaged wood can be replaced. Clogged gutters are also a popular breeding ground for mosquitoes!

The simple way to avoid these problems is gutter cleaning on a regular basis or installing gutter guards that will permanently keep leaves and debris out of your gutters.

clogged gutters water to the brim and leaking over

How often should you clean your gutters?

Each homeowner will have a different gutter cleaning schedule based on the number and type of trees, and proximity of the trees to the house. In some cases, you may have to clean your gutters monthly, while other homeowners only have to do it a few times a year. The easiest way to see if your gutters are clogged is to visually inspect them and watch what happens when it rains. If you see water spilling over the gutters, then you know they are clogged and you need to take action. Check the gutters seasonally to make sure they are flowing properly. 

The two most important times to check and clean gutters are during the spring and fall. As trees and shrubs blossom in the spring, they drop flowers, seeds, and other organic matter that can quickly build-up inside and clog your gutters. You may have to clean your gutters several times during the spring to keep them flowing properly. 

When leaves shed from trees in the fall, plan to clean the gutters again. It is very important that you clean your gutters before winter; otherwise, snow and ice is more likely to build-up in your gutters. Accumulating snow and ice can cause icicles to form on your gutters, and the excessive weight of the wet, compacted leaves and debris with the ice and snow can literally pull the gutters off of your home. 

Gutter cleaning tools of the trade

Now that you are ready to clean your gutters, grab a step- or extension-ladder, a 3” paint scraper, a garden hose with a high-pressure nozzle, yard waste bags or a bucket in which to place the leaves (or drop them to the ground and pick them up later), and a pair of gardening gloves. If you are using an extension ladder, invest in a ladder stabilizer that will keep the ladder securely positioned on the side of your home and allow you to work freely without damaging the gutters. 

How to: 7-Steps to clean gutters

Following these easy steps will ensure that your gutters remain clog-free and work properly year round.

  1. Position your ladder at the downspout

    Start at the downspout by first removing any leaves and debris that are covering the downspout opening. This will allow any standing water that may be in the gutter to drain out of the gutter. If there is a lot of standing water in the gutter, keep your hand inside the gutter, scooping out any debris that moves with the water towards the downspout.

  2. Remove debris from gutter

    Clean out leaves and debris with your hand, a gutter scooper or leaf blower. Wearing gloves will protect your hands from scrapes and any sharp objects, such as sticks, pine needles and random roofing nails. 

  3. Employ a paint scraper

    Use a 3” paint scraper to remove smaller debris and shingle granules along the bottom of the gutter. A paint scraper fits nicely in the bottom of the gutter; it makes gutter cleaning easier by extending your reach and the scraper dislodges the toughest debris from the gutter surface.

  4. Move from the low side to the high side

    When you’re finished, your ladder will be positioned at the high side of the gutter. If you have downspouts on both ends of the gutter, the high spot will be in the center of the gutter, so start there and move towards both ends.

  5. Wash out the gutters

    Grab your hose with a hi-pressure nozzle, turn the faucet to the highest setting and wash out the gutters working towards the downspout. 

  6. Clear all debris from downspout opening

    Once you reach the downspout, make sure that you have removed any remaining debris from the mouth of the downspout and shoot water down the downspout to ensure that debris is not restricting water flow. 

  7. Remove clogs and flush downspouts

    If the downspout is clogged, you may need to disconnect it in order to remove the debris. If you have underground drainage, be sure all debris has been removed from the downspout and the openings to the underground pipes are clear.

Once your gutters are clean, if you still have standing water in the gutter, this means that your gutters were not installed improperly or have sagged over time. Unfortunately, this is a common problem that, if not corrected, will exacerbate water issues, so it’s something that you’ll want to take care of by hiring a professional to fix or replace your gutters.

Check out five questions to ask before hiring a gutter contractor.

Before scaling the side of our home to clean your gutters, keep in mind that according to the U.S. Centers for Disease Control and Prevention, 150,000 people are injured as a result of falling off of ladders and more than 150 people are killed annually.

gutter clogged with leaves and twigs prior to gutter cleaning

Consider hiring a gutter pro and installing gutter guards

If you’re not inclined to clean your own gutters, hire a handyman or an enterprising high school/college student to do it for you. But be careful, if somebody gets injured while working on your home and is not properly insured, you may be liable for any injuries and damages that occur.

If hiring a professional seems like the more prudent way to keep your gutters clean, set-up an annual maintenance contract or consider installing gutter guards as an alternative to regular cleanings. Not all gutter guards work effectively, so it is important to select the correct style of gutter guard for your home. The quantity and types of trees in your yard, your roof’s slope, and shingle style will determine the application that is best for you. Price will undoubtedly play a factor, too. With so many products on the market, use the Internet to do your homework, visit our blog at www.GutterTalkBlog.com for lots of useful information, check online reviews, ask for references, and then select the solution that is best for you.

Regular gutter cleaning or installing gutter guards will keep your gutters clog-free, prevent costly damage to your home’s exterior and interior, and increase your home’s resale value.

To learn more about how Gutter Guards Direct can help with gutter cleaning and gutter guards, call us toll-free at 1-800-750-2131 or complete and submit the inquiry form below.


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How we helped a client score a new, nearly free roof

plastic gutters and gutter guards clogged with pine and fir needles

Having spent over 20-years in the gutter, we’ve seen plenty of good, bad and ugly roofs. When we first visited this home in Whitehall, just outside Columbus, Ohio, we could barely see the roof among the two large fir trees that enveloped the front of the home.

We were called by the homeowner to provide an estimate for new gutters and gutter guards. The gutters were plastic and had more or less fallen apart. They were crammed full of pine needles. The roof had pine needles inches thick on top of the shingles and the limbs from the fir trees were overhanging the house.

Candidly, it was a mess!

What’s the best gutter guard for pine needles?

The homeowner said that she was looking to move within a year or two and wanted to make improvements to her house without breaking the bank. We agreed that replacing her undersized 4″ plastic gutters with 5″ aluminum gutters would do the trick. Because she had two large fir trees, I recommended MicroScreen gutter guards as the only way to keep pine needles out of her gutters.

Since the plastic gutters had performed so poorly, and perhaps because those gutters were full of pine needles and debris, the water had accumulated inside the gutter and spilled over onto the facia boards. Continuous water overflow caused several of the boards to rot and decay, so those, too, needed to be replaced.

When we arrived on the scene to replace the bad facia boards, we found that termites had invaded the wood and the sub-facia that was attached to the rafter tails. A combination of water and termite damage meant that we had to replace a fair amount of wood on the house, including some soffits.

And we thought all she wanted was new gutters and gutter guards

What started out as a gutter and gutter guard job barely got off the ground before we identified another serious problem. When we climbed onto the roof to sweep off the pine needles, we found extensive hail and wind damage on the shingles. Several rows of shingles had been torn and much of the roof had large divots where the hail stones had impacted the shingles, exposing the fiberglass lining. Ditto for large dings on the aluminum roof vents.

We have helped customers with their insurance claims for gutters, gutter guards and roofs, so I took pictures and showed the homeowner the extent of the damage. I told her that if she called her insurance company, we would work with the adjuster to help get her a new roof for the cost of her deductible.

She agreed that was a good idea. 

When bad weather masks itself as Santa Claus

Once we replaced the damaged wood, we put the project on hold until the insurance adjuster could assess her roof. Fortunately, he agreed that her roof was badly damaged by wind and hail, and the insurance company paid for a new roof. 

We facilitated the entire process, interfacing with insurance, helping the homeowner select new shingles, and overseeing the installation of the new roof. We were able to upgrade the homeowner from 20-year, three-tab shingles to lifetime architectural shingles, and we were able to install the roof shortly after insurance approved the claim.

Because we were on the job site and knew what to look for, and because we have years of experience working with insurance to make sure homeowners get what they deserve when they have sustained weather related damage to their home, the value of our service far exceeded her expectations. 

As part of our service, we upgraded her shingles at no charge, we installed new step and counter flashing around the chimney and along the side wall, ensuring that her new roof will be weather and water tight for years to come. Couple this with removing damaged and rotted facia and soffit wood, upgrading her gutters from plastic to aluminum, and installing MicroScreen gutter guards to keep pine needles, maple seeds and oak tassels out of her gutters, this homeowner received an extreme home makeover.

The only thing that we won’t be doing is painting her house, but she has scheduled that work to be done by a neighborhood painter friend. 

Quality vs Quantity: Which would you choose? 

I can’t help but think that if she had hired another gutter contractor to do this work, would they have made cosmetic changes to the wood — covering up the termite damage — installed gutters and gutter guards and walked away?

We took this project several steps further by knowing how to recognize hail damage and walking her through the insurance claims process — making sure that she received a fair resolution for her claim. 

Roof? Check. Gutters? Check. Gutter Guards? Check. Insurance? Bonus Check!

Her bonus was that she received a brand new $7,000 roof for the cost of her deductible. In addition to new wood, gutters and gutter guards, the new roof will add considerable value to the sale price of her home, and it gives the home way more curb appeal than before.

The benefit for us is that we were able to leverage our knowledge and expertise to provide a value-added service that went above-and-beyond the reason why she hired us, but is well within the scope of our capabilities.

If you are interested in a win-win partnership, we believe we’re the best at what we do, and we’d be happy to provide you with a free estimate for new gutters and gutter guards. Who knows, if you hire us, you, too, might get a new roof for the cost of your deductible!

Gutter Guards Direct services greater Columbus, including Dublin, Hilliard, Clintonville, Grandview Heights, German Village, Upper Arlington, Worthington, Powell, Pickerington, Plain City, Bexley, Blacklick, Gahanna, Delaware, Granville, Grove City, Westerville, Newark, and New Albany, Ohio.

Call 1-614-356-8164 for a free estimate.


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Knoxville gutters leaking on a 1920s colonial; attention to detail saves the day

photo showing gutters on the side and front of the home with microscreen gutter guards installed over the existing gutters

If you’ve read our blog at www.GutterTalkBlog.com, you’ve likely learned how important it is for your gutters to be pitched properly towards the downspouts in order to drain water. While this concept seems obvious — properly pitching gutters from end-to-end — it is surprisingly difficult to find in practice as found on these Knoxville gutters.

Take this 1920s Knoxville, Tennessee, colonial. When the homeowner contacted us — citing that her recently installed 6” aluminum gutters weren’t performing properly — we found frowning gutters when we visited her home.

knoxville tennessee gutters leaking on 2-story colonial home
BEFORE: Front gutters droop to the left and are higher on the right side, creating an asymmetrical look. 

Generally under-pitched gutters are a problem. But this wasn’t the case. These gutters had plenty of pitch. In fact, I dubbed these gutters “frowning gutters” because they were installed high in the middle and drooped down very far on each end. Looking at the house from the ground, it looked like the gutters were frowning. It was a sad sight!

The homeowner believed was that she had bad wood or no facia boards behind the aluminum fascia wrap and she was worried about critters getting into her attic. Additionally, on the droopiest part, water was spilling over the gutters to the ground because the gutters had disconnected from the house.

To put this into perspective, her gutters were installed about 2 years ago. So she has nearly new gutters that were not working properly.

My recommendation was to reduce the pitch in the gutters by loosening and reconnecting them with the correct pitch by using a level and then installing our MicroScreen US gutter guard that slides under the first course of shingles. This would close any open gaps between the roof decking and the gutters, and would keep out critters and inclement weather.

The homeowner asked that if we found any bad wood, to let her know so she could have it replaced. She had a bad experience with her roofer, who said there was rotted roof decking and charged her for replacing the plywood but never actually replaced the bad wood with new decking. She didn’t want to be burned twice. I reassured her that if we found any bad wood, we’d replace it.

after removing gutter and aluminum fascia wrap, this image shows a worker on the ladder exposing decayed fascia wood
After removing the gutter, our installer is removing aluminum fascia wrap to expose and replace the decayed fascia boards

Once we climbed the ladders, we found that most of the fascia boards had deteriorated to the extent that the wood crumbled in our hands. The gutters had been installed with an extreme slope because it was hard to find good wood into which to attach the screws. Modern day gutter hangers are designed to screw into fascia boards and stay put. These gutters had pulled away from the house on one end. That’s a sign that they either weren’t screwed in to begin with or the wood behind the gutters is bad and the gutters simply pulled away from the boards. In this case, it was the latter. Bad wood abound behind the aluminum fascia wrap. The gutter installers had also nailed the gutters to the facia boards because it was evident that the screws in the hangers were not biting into the wood.

It’s beyond us why the previous gutter installers didn’t alert the homeowner about this issue. We determined that to properly fix the problem, we’d need to remove both upper sections of gutter on the front and back of the house, secure the aluminum soffit panels that were held in place by the aluminum fascia wrap, remove the fascia wrap, and then replace the fascia boards as necessary. We also determined that some of the rafter tails were similarly decayed at the exposed ends, so we may have to sister sections of 2×4 lumber to create nail points for the new 1×8 pine boards that would become the new fascia boards.

In the end, we replaced about 100-feet of wood; we reinstalled the aluminum fascia wrap, rehung the gutters with the correct pitch, and installed MicroScreen US gutter guards. This additional work cost the homeowner about 50% more than the original gutter guard estimate, and it added a second day to the job; however, she and we agreed that it was the only way to correct the problems and do the job right.

AFTER: The frown is gone. Fascia boards were replaced and the gutter was reinstalled and pitched using a level. MicroScreen US gutter guards installed to shed leaves and prevent water from wicking behind the gutter.  

Needless to say, she is pleased with the fact that we kept our word by fixing a problem that would have only gotten worse; we gave her newish gutters a new lease on life, and we installed gutter guards that will no longer require her hiring handymen to clean her gutters.

Why do you think the previous gutter contractor ignored the obvious bad wood issues and didn’t bring it to the homeowners attention so it could be fixed properly the first time?

Have you had a similar experience?

Share your comments below…

If you are experiencing water problems and issues with your gutters in Knoxville, West Knoxville, South Knoxville, Farragut, Clinton, Oak Ridge, Fountain City, Maryville, Alcoa, Sevierville, Kingston, Loudon, Lenoir City, Tellico Village or anywhere else in greater Knoxville, please reach out for assistance at 1-865-622-2141. With over 20-years experience, we can help you assess the source of your water and gutter issues, and provide you with a solution to fix the problems once-and-for-all.


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Gutter Guards Minerva Park, Ohio: Midcentury modern swaps GutterHelmet for MicroScreen

microscreen gutter guards installed on a home in minerva park, ohio

Gutter Guards Minerva Park, Ohio

Within an oasis called Minerva Park, Ohio, gutter guards sit atop an updated midcentury modern ranch home with a large, heavily wooded yard. The trees scattered throughout the yard include some of the worst offenders: oak, locust, and maple trees that drop tassels, tiny flowers and helicopters by the bushelful every spring.

By the time we arrived on the scene, the spring blooms had given way to summer heat, but there were still remnants of the tassels clogging the openings into the gutters.

gutter helmet gutter guard with oak tassels lodges in the opening to the gutter

The homeowners installed GutterHelmet gutter guards on their home in the mid-nineties. At the time, micromesh gutter guards had yet to be invented, and solid gutter covers were the predominant professionally installed gutter guards available. They purchased the top-of-the-line gutter guards of the time and have been pleased with its overall performance.

We see lots of homes with 25-year old gutters, but not many homes have gutter guards that old. The homeowner had a new roof installed a few years ago, and that’s where their problems began.

GutterHelmet installs over the 1st and under the 2nd course of shingles. Homes with this type of gutter guard need to have the gutter guards removed before the new roof is installed, otherwise the roofers cannot access the first course of shingles and the home will be left with different colored shingles around the perimeter of the home if the guards are later removed. In this case, it appears that the roofer removed the gutter guards and reinstalled them after they installed the new roof.

Unfortunately, the gutter guards were reinstalled improperly and the gap between the guard and the gutter opening was inconsistent. In some cases there was ample opening to allow water to enter the gutters and in other instances the guards were pressed against the gutter lip — effectively closing off the gutter to water.

At some point the homeowner added an enclosed porch on the the back of the home, and in order connect the rafters to the house, the contractor removed a section of the existing gutter and gutter guard. What had been a continuous section of gutter was now two ends. The contractor never placed end caps on the gutters, so squirrels were free to access and nest inside the gutters.

gutterhelmet with a missing end cap allows squirrels to enter and nest inside the gutters

Due to these issues, the homeowners decided to shop for new gutter guards. They met with the local GutterHelmet dealer but they wanted to go with new technology — something that would encapsulate their gutters. They liked our Gutter Rx system, but we determined that the size and proximity of the trees to the house would require more maintenance. They ultimately chose MicroScreen US because the fine mesh screen will keep all leaves, oak tassels, and maple seeds out of their gutters. They also liked the idea of MicroScreen’s under shingle installation in order to maintain a consistent forward slope while directing water into the gutters.

Gutter Guards Removal and Installation Process

The roofers nailed GutterHelmet under the shingles, which is a no-no that could void a shingle warranty, so it took several hours to remove the existing gutter guards. There were a handful of areas around the gutters where leaves and debris had built up, but much of the clogging occurred at the gutter mouth opening. Oak tassels collected and hardened at the opening and prevented water from entering into the gutters.

Once we uninstalled the gutter guards, we removed all leaves, and rinsed out the gutters and downspouts; we added two new end caps to keep squirrels and birds out; we resealed several inside and outside corners that were leaking, and we installed MicroScreen US gutter guards.

The homeowners waited for rain, and after a deluge, called us to say that the new gutter guards were working much better than the old system.

microscreen gutter guards installed on midcentury modern home in minerva park ohio.

Gutter Guards Minerva Park Ohio

If you live in Minerva Park and are having issues with your gutters and gutters guards, please call us at 1-614-356-8164 for a no-obligation consultation or complete and submit the form below:


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